Privacy Policy

Last updated: June 29, 2026

1. Data Controller

The controller of your personal data is snug-willow, with its registered office in Warsaw, ul. Marszałkowska 89/12, 00-683 Warsaw.

2. What data do we collect?

When you use our services, we may collect the following data:

• Name and surname
• Email address
• Content of messages sent via contact forms
• Information about selected services
• Technical data, such as IP address, browser type, and operating system

3. Purposes of data processing

We process your personal data for the following purposes:

• Responding to inquiries sent via contact forms
• Providing ordered services
• Communication related to cooperation
• Fulfilling legal obligations of the controller
• Analyzing and improving the quality of services (based on anonymized data)

4. Legal basis for processing

Data processing is based on:

• Art. 6 sec. 1 lit. a GDPR – Consent to data processing
• Art. 6 sec. 1 lit. b GDPR – Necessity for the performance of a contract
• Art. 6 sec. 1 lit. c GDPR – Fulfillment of a legal obligation
• Art. 6 sec. 1 lit. f GDPR – Legitimate interest of the controller

5. Data retention period

Personal data will be stored by us for the period necessary to achieve the purposes for which it was collected, and then for the period required by law or until the expiry of any claims.

6. Data recipients

Your data may be shared with:

• Companies providing hosting services
• Companies providing accounting services (in case of invoicing)
• State authorities, if required by law

7. Your rights

In connection with the processing of personal data, you have the following rights:

• Right to information about your data
• Right to rectification of data
• Right to erasure of data ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority (President of UODO)

8. Data security

We apply appropriate technical and organizational measures to ensure the security of processed personal data, including protection against unauthorized access, loss, or destruction.

9. Contact

In matters of privacy, you can contact us at [email protected]

10. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. We will inform about all significant changes on our website.