Rules
Last updated: June 29, 2026
1. General Provisions
These Terms and Conditions define the rules for using the snug-willow.com website and the services offered by snug-willow, based in Warsaw, ul. Marszałkowska 89/12, 00-683 Warsaw.
By using our website, you accept the provisions of these Terms and Conditions.
2. Definitions
- Service Provider – snug-willow based in Warsaw
- User – any person using the website
- Services – coaching, consultations, and other services offered by the Service Provider
- Website – the website available at snug-willow.com
3. Scope of Services
The Service Provider offers services in the areas of:
- Image coaching
- Strategic consulting in media career
- Public speaking training
- Personal brand building
- Crisis consulting
- Mentoring programs
4. Conclusion of Contract
Submitting a contact form does not constitute the conclusion of a contract. The service contract is concluded after individual arrangements and requires written confirmation from both parties.
Detailed terms of cooperation, including the scope of services and remuneration, are agreed individually.
5. Prices and Payments
The prices for services stated on the website are indicative and may vary depending on the scope of cooperation.
The final price will be determined and confirmed in writing before the start of cooperation.
Payment can be made by bank transfer or in another individually agreed form.
6. User's Rights and Obligations
The User has the right to:
- Use the website according to its purpose
- Send inquiries via contact forms
- Receive information about the offered services
The User undertakes to:
- Provide truthful data in forms
- Use the website in a way that does not disrupt its functionality
- Comply with laws and good customs
7. Service Provider's Rights and Obligations
The Service Provider undertakes to:
- Provide services with due diligence
- Maintain confidentiality of information provided by clients
- Comply with data protection regulations
The Service Provider reserves the right to:
- Refuse to provide services without giving reasons
- Change the scope and prices of services
- Make changes to the website
8. Limitation of Liability
The Service Provider does not guarantee specific professional results from using the services. Results may vary depending on the individual situation of the User.
The information contained on the website is for informational purposes only and does not constitute legal, medical, or psychological advice.
The Service Provider is not responsible for decisions made by the User based on the information contained on the website.
9. Intellectual Property
All content published on the website, including text, graphics, and logos, is the property of the Service Provider or is used under appropriate licenses.
Copying, distributing, or using content without the Service Provider's consent is prohibited.
10. Complaints
Complaints regarding the services provided can be sent electronically to: [email protected]
Complaints will be processed within 14 days of receipt.
11. Withdrawal from the contract
The terms for withdrawing from the service contract are determined individually at the time of concluding the contract.
In the case of distance contracts, the consumer has the right to withdraw from the contract within 14 days, unless the service has been fully performed with the express consent of the consumer.
12. Final Provisions
In matters not regulated by these Terms and Conditions, the provisions of Polish law shall apply.
The Service Provider reserves the right to make changes to the Terms and Conditions. Users will be informed of significant changes on the website.
All disputes arising from the use of the services will be settled by the local court competent for the Service Provider's registered office.
13. Contact
For questions about the Terms and Conditions, please contact us: [email protected]